Frequently Asked questions
Everything You Need to Know Before Booking Your Experience
We’ve answered the most common questions our guests ask before booking a desert safari, water activity, or city tour in Dubai. If you don’t find your question here, feel free to contact us. We’re happy to help
What types of desert safari experiences do you offer?
We offer a full range of desert experiences, including Morning Desert Safari, Evening Desert Safari, Overnight Desert Safari, Dune Buggy Safari, and private customized safaris. Each experience is designed for different schedules, comfort levels, and travel goals
How do I book a desert safari or tour?
You can book directly through our website using the Book Now button, or contact us via WhatsApp, phone, or email. Our team will confirm availability, timing, and pickup details with you before final confirmation.
Is advance booking required?
Yes, we highly recommend booking in advance, especially during weekends and peak tourist seasons. This helps us secure your preferred date, time, and vehicle type without last-minute issues.
Are your safari drivers licensed and experienced?
Absolutely. All our drivers are licensed by the Dubai tourism authorities and trained in desert driving and guest safety. Your comfort and safety are always our top priority.
Do you provide hotel pickup and drop-off?
Yes. We offer hotel pickup and drop-off from Dubai, Sharjah, and nearby areas for most safari and tour packages. Pickup details are shared after booking.
What time does the desert safari start and end?
Timings depend on the safari type:
Morning Safari: Early morning to late morning
Evening Safari: Afternoon pickup, return at night
Overnight Safari: Afternoon pickup, return next morning
Exact timings are confirmed after booking.
Can I choose a private vehicle?
Yes. Private safari vehicles are available for couples, families, and groups who prefer a more personal experience. Just let us know during booking.
Is the desert safari safe for families and children?
Yes, our safaris are family-friendly. However, some activities like dune bashing may not be recommended for very young children, pregnant women, or guests with back or heart conditions. We can adjust the experience if needed
What should I wear for a desert safari?
We recommend comfortable clothing, light fabrics, and closed shoes in winter. In summer, breathable clothes and sunglasses work best. Warm layers are helpful for evening and overnight safaris.
Do I need prior experience for dune buggy or quad biking?
No prior experience is required. Our team provides safety instructions and guidance before the ride. Helmets and safety gear are included.
Is food included in the safari packages?
Yes. Evening and overnight safaris include traditional BBQ dinner, vegetarian and non-vegetarian options, refreshments, and morning breakfast (for overnight stays).
What kind of entertainment is included?
Depending on the package, entertainment may include live shows, cultural performances, henna art, and camp activities designed to reflect authentic desert traditions.
Are your desert camps clean and comfortable?
Yes. We maintain clean, well-managed desert camps with seating arrangements, restrooms, and staff support throughout the experience.
What water activities do you offer?
We offer Yacht cruises, Jet Ski experiences, and Dhow cruises, suitable for couples, families, and groups looking to enjoy Dubai’s coastline and skyline.
Are city tours guided?
Yes. Our city tours are led by experienced guides who provide insights into Dubai’s culture, landmarks, history, and modern attractions, making the tour informative and enjoyable.
Can I customize a city tour?
Absolutely. We offer custom city tours based on your interests, schedule, and preferred landmarks.
Are there any hidden charges?
No. All pricing is transparent. What’s included is clearly mentioned at the time of booking. Any optional activities are discussed beforehand.
What payment methods do you accept?
We accept online payments, bank transfers, and other approved payment methods. Details are shared during booking confirmation.
What is your cancellation policy?
Cancellation policies may vary by service. Please contact our support team for the exact policy related to your booking.
How can I contact your support team?
You can reach us via:
Phone
WhatsApp
Email
Contact Us page on our website
Our team is always ready to assist you.
Why should I choose Dune Safari?
We focus on authentic experiences, licensed crew, transparent pricing, and guest satisfaction. From desert safaris to city tours and water activities, we aim to help you explore Dubai the right way.
Let’s Plan Your Evening Desert Safari
Your desert experience should feel right not confusing or rushed. Whether you want help choosing a package or booking instantly, we’re here to guide you.
